Report abuse / Security Issues
When should something be reported
If you discover a security gap in the offers of on-promise.cloud, we ask you to inform us as soon as possible, helping us to fix the issue and thus prevent damage to our customers.
If you have become aware of phishing in which our customers and products appear to be the target, we also kindly ask you to notify us.
Handling of your data
All reports are treated 100% confidentially and will only be stored for as long as required by law. See also our data protection declaration.
What information is required
- Description of the facts
- Time of occurrence and your time zone
- more debug information if available
- Contact details for any queries